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Emotional intelligence is a relatively new psychological construct. It was introduced into the specialized literature in the early 1990s by Peter Salovey and John Mayer. It was created to better understand human behavior. The above-mentioned concept quickly aroused considerable interest among specialists in various fields, mainly psychology and management. Over the years, it has had many different definitions and interpretations.
What is emotional intelligence?
Emotional intelligence (IE) is a multidimensional concept that includes various interpersonal traits and skills. Some models emphasize the distinctiveness of this construct from general intelligence, while others pointed to the interplay and complementarity of both areas. We have – as Daniel Goleman writes in his book “Emotional Intelligence” – “two minds, and not in the metaphorical sense. One of them thinks, the other feels. “These two fundamentally different ways of knowing and ‘reasoning’ intertwine to create our mental life.” According to the author, the emotional mind operates somewhat beyond our control, while the rational brain is logical, prudent, and capable of reflection and reflection.
Can emotional intelligence be learned?
Therefore, the question arises whether IE is “something” innate or acquired? Most researchers assume that we can develop emotional intelligence throughout our lives. Develop like any other skill, for example by analyzing your behavior, looking at yourself and your reactions to particular events and situations. Active listening training is also very important. It involves adopting a specific attitude towards the interlocutor – making eye contact with the “other party”, asking questions about the issues raised during the conversation, paraphrasing the statements heard (repeating them in your own words) or reflecting your feelings.
Is emotional intelligence useful in life?
Experts have no doubt that emotional intelligence is an extremely useful skill not only in interpersonal relationships, but also in everyday and professional life. Thanks to it, we can better understand ourselves and more easily adapt to changes taking place on the labor market, and consequently achieve our intended goals faster on many different levels.